HTFR Digital store closes its doors

Label Engine Updates

The HTFR Digital store team has announced it will shut down the doors to its MP3 download store citing issues with their servers and budget to maintain the infrastructure. Here is what they had to say: “Hi Everyone, I thought I would take it upon myself to explain the recent downtime of HTFRD and some of the issues we have …

We have integrated Zendesk to handle support emails

Label Engine News, Updates

We have decided to start using and integrate Zendesk to take our highly regarded customer service efforts to new heights. What is/will be new? Every email you send to us will now go through a ticketing process that will allow us to better organize and keep an eye on any questions, issues or feedback that you have for us. Nothing …

Meet a Label Engine representative at Miami Music Week/WMC 2015

Label Engine Events, Updates

The time has come to plan for your Miami music week festivities and like every year, we will be attending this week long celebration of music. Alex will be representing the company this year in South Beach from Tuesday March 24th to Sunday March 29th and it would be great to take the time to meet with as many as …

“Follow to Download” sharing option added

Label Engine General, Help, News, Updates

We are very excited to announce the addition of our new “Follow To Download” feature, that will be of great help to artists/labels looking to empower their social media reach while providing fans with unique and exclusive free downloads. This option is included in our Promotion Subscription at no extra cost (also available for Premium Subscribers and Labels under Premium …

“New” Beatport beta accounts available

Label Engine Distribution, Help, Updates

As you may or may not know by now, Beatport is launching a streaming service and moving their digital download store to the “Pro” version. The new site is not officially launched but they have sent us beta accounts for our labels to test the system, verify their catalog and brand their pages. Within your label account, under “Distribution Alerts” …

Muve Music shutting down Feb 7

Label Engine Updates

Muve Music, the digital download and streaming store of wireless company “Cricket” has let us know the store will close its doors Feb 7, 2015. Any releases scheduled after that date will obviously not appear and we have stopped deliveries immediately for any other releases. We will continue to work with their financial team to collect owed royalties for that …

New website launched

Label Engine News, Updates

We are very excited to announce that our new website (front-end) is now live! We have been working for the past few months on this very exciting project and we are proud of finally being able to show it to everybody. We wanted to make the website as easy as ever to navigate and present our available features in a …

Introducing Podcast Hosting

Label Engine News, Updates

We have added a simplified way to host your Podcasts/DJ Mixes on Label Engine. As a Promotion subscriber or Premium Distribution user, you will get access to this new feature that sure comes handy to help promote your music, your label and your artists at no additional cost. To get started, click on the “Podcasts” tab under the “Promotion” menu, …

Promo system improvements

Label Engine Help, Updates

We’ve made some very useful changes to the way our promo system works: * DJs will now be able to select to receive Promos once per week instead of “as they come in” to facilitate the digestion and organization of them. They can select this option for all labels or on a label per label case within their subscription options …