To ensure clarity and transparency in our payment process, we would like to provide a detailed overview of our monthly payment schedule. Please review these key dates to understand how and when your payments are processed.
Our process is structured in three main steps:
- Claim Submission (Action Required): You have until the 21st of each month to submit your invoice or claim your payment for the current cycle. Please ensure your request is submitted by this deadline to be included in the month’s payment run.
- Invoice Processing: On the 23rd of each month, our team processes all timely submissions. On this day, you will see the status of your invoice change to “Complete” in your dashboard.
- Please Note: A “Complete” status signifies that your invoice has been successfully verified and is approved for payment. It does not mean the funds have been sent.
- Payment Execution: We execute all payments on the last business day of the month. Funds will be sent to your designated account on this day. Please allow 1-3 business days for the payment to be reflected in your account, depending on your bank’s processing times.
In Summary:
- By the 21st: Submit your payment request.
- On the 23rd: We process your request and mark the invoice as “Complete.”
- Last Business Day of the Month: We send the payment.
We hope this clarifies our payment timeline. Following this process helps us ensure that everyone is paid accurately and on schedule.
If you have questions, please reach out to support@label-engine.com.